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Get help with a HORGELU purchase

HORGELU purchases on Amazon are supported through Amazon. This keeps order details, payment records and return options in one secure place.

Amazon purchase support

For delivery, payment, returns, refunds, replacements, repairs, damaged packages or a complaint, contact Amazon support or open the order in your Amazon account. The site administration cannot access Amazon orders or payment information.

Contact Amazon support

Before contacting support

Have the order ready

Open the relevant Amazon order so the support team can see the model, seller and purchase date.

Describe the issue

Include photos of damage or the affected component when Amazon or the seller requests them.

For website administration matters only, use the contact form listed in the domain's WHOIS data.

Looking for model details instead of order support?

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